TERMS AND CONDITIONS FOR CAKE DECORATING CLASSES AND ONLINE TUTORIALS

Please take the time to read through these terms and conditions for cake decorating classes and online tutorials, as they form the basis of the contract for your purchase/use.

If you have any questions, please do not hesitate to get in touch

Julie’s Cake in a Box is owned and run by Julie Rogerson.

Contact details:  3 Nicholson Close, Beverley, East Yorkshire, HU17 0HW  Email: cakes@juliescakeinabox.co.uk

Payment

Unless otherwise specified, payment for classes and tutorials is due in full at time of booking/purchase.

Payments are non-refundable.

For face to face classes, please ensure that you are able to attend the class date before booking.

Class finishing times are approximate, and classes may finish early or later than advertised (allow 1 hour either side). Please take this into account for any travel plans you need to make. Julie’s Cake in a Box will not be liable for any costs incurred for classes not finishing on time, however we will work hard to stick to timings wherever possible.

Payments can be made online through my website via credit/debit card and Paypal.

Gift vouchers MUST BE USED WITHIN 12 MONTHS OF PURCHASE unless with prior permission from Julie’s Cake in a Box.

Julie’s Cake in a Box DOES NOT have an allergy-free kitchen.

We CANNOT GUARANTEE that any of our products are free from ingredients that may affect those with food allergies. We recognise the seriousness of food allergies and ask that you inform us of any food allergies that you may have when booking your class place.

We will do our upmost to accommodate requests for suitable alternative materials for your use in the class if required, but we reserve the right to decline any booking for students with serious food allergies and will not assume any liability for adverse reactions to our products.

The following ingredients are present and used in our kitchen, which may potentially result in cross contamination:

•                Milk and other dairy products

•                Eggs

•                Nuts

•                Wheat and gluten

Please note that some food colourings may have an effect on behaviour in children.

Most cakes contain small proportions of inedible items e.g. Support dowels in tiered cakes, ribbon, supports/armatures in models, wires in sugar flowers, Swarovski crystals, flower picks & flower tape etc.

You will be advised during the class of any non-edible elements in your cake, and it is your responsibility to ensure these are removed before serving.

Cancellation by the customer: If you cancel your class booking, your payment is non-refundable and non-transferable, so please make sure you are available for the class date before booking.

Cancellation by Julie’s Cake in a Box – In the event of exceptional circumstances, such as serious illness, we will give as much notice as possible if we have to cancel your class booking. We will endeavour to find a suitable alternative date, or will refund you the class fees in full.

We accept no liability for loss of earning, travel or accommodation costs if classes are cancelled, due to any factor and will give as much notice as possible if class has to be cancelled.

Julie’s Cake in a Box shall not be liable or responsible for any failure to perform, or delay in performance of, any obligations under these Terms and Conditions for classes and tutorials , that is caused by events outside of our reasonable control (ie ‘Force Majeure Event’).

A Force Majeure Event includes any act, event, non-occurence, omission or accident beyond our reasonable control, and you agree that the following shall all be Force Majeure Events:

Extreme weather conditions, including, but not limited to, winds, snow, rain, storm, fire or floods, or any natural disaster whatever.

Impossibility or difficulties with the use of any relevant means of public or private transport for any reason

Cancellation by any third party of related services

Impossibility or difficulties with the use of public or private telecommunications networks, including the internet, for any access of any part of the Website

Inability to receive materials ordered, due to a third party supplier failure, which was beyond our control

Civil unrest, riots, strikes, transport delays, global pandemics and anything connected with such events

The failure of any computer or telecommunications system or hardware or software of any description

The failure of the Website, affiliate interface or supported or connected technology

Our obligations under these Terms and Conditions for classes and tutorials will be suspended for the period that the Force Majeure Event continues, and we will have an extension of time to perform these obligations for the duration of that period.

In all cases, we will take reasonable steps to bring the Force Majeure Event to a close, or to find a reasonable solution, by which our obligations under these Terms and Conditions for classes and tutorials can be performed, despite the Force Majeure Event. If this is not possible, we will discuss with you how best to address this.

Any personal data provided by yourself, either as part of the booking process, or by joining our mailing list, will be stored securely and not shared or sold to any other third parties.

All classes, tutorials and designs produced by Julie’s Cake in a Box are copyrighted to us and cannot be copied or reproduced without our permission.

Photographs and/or videos may be taken by us during the class. If you do not wish to be in these, which may be used on our website or social media, please make us aware of this before the class starts.

Students may take step by step photos of their own work during the class for their own personal reference purposes, but these photos must not be shared on social media.

No video footage is to be taken by students during the class.

Any liability will be limited to the cost of your cake decorating class or tutorial.

No liability will be accepted for any losses beyond this cost.

Class finishing times are approximate, and classes may finish early or later than advertised (allow 1 hour either side). Please take this into account for any travel plans you need to make. Julie’s Cake in a Box will not be liable for any costs incurred for classes not finishing on time, however we will work hard to stick to timings wherever possible.

Refunds will not be given for students who do not attend classes, except where Julie’s Cake in a Box cancels the class for any reason.

It is vital that you check you are available to attend the class you are booking before making payment.